How we serve

Building stamina takes commitment

As we look back on the past year, we are proud to highlight the expansion of our work to serve more people than ever before. Every program and service we offer is committed to walking alongside the people we serve on their personal journey forward. We firmly believe that all individuals deserve to be treated with dignity and embody an overwhelming capacity for transformation, and our programs are designed to empower people with the tools and skills they need to thrive in our communities. 

people were served in 2023

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Treatment

Too often, substance use disorders and mental health crises have been dealt with through the criminal legal system rather than through a more effective treatment response. Many communities have come to understand this in recent years, and Pioneer is proud to have worked in communities across the state to develop treatment options that keep people out of the vicious cycle of jail and hospitalization, and empower them to build healthy lives.

Diversion clients received treatment instead of jail time

Detox clients transitioned into treatment programs

Roadmap to Success Program graduates

Job-Readiness Training

Every individual possesses unique talents, skills, and potential waiting to be unlocked. By investing in job-readiness training, we’re tapping into this potential, and equipping individuals with the tools they need to succeed in the workforce. Our Roadmap to Success job-readiness program provides students the skills and support to secure and maintain a job, navigate the transitions that come with a new job, and take their first steps toward economic independence.

In addition to our job-readiness training program, our supportive employment programs helped 82% of the individuals they work with secure employment.

Graduated from the Roadmap to Success job-readiness program

Only 1% returned to incarceration for a new crime

$21.16

Average starting wage in Seattle

$17.07

Average starting wage in Spokane

“They have helped me in every way possible. This level of wraparound support is a blessing and I truly doubt I could have done it as smoothly without my Pioneer Dream Team.”

– Steve (client)

Residential Reentry

Every person coming home from federal prison to Washington state is served through our residential reentry programs. These programs serve as a bridge from incarceration to life in the community by offering an array of services focused on finding and retaining employment, reconnecting with families, overcoming substance use disorders, and becoming productive members of society.

Secured employment

Transitioned into stable housing

Tacoma Residential Reentry Center staff

Housing

Securing safe, stable housing remains one of the top barriers for people who have been involved in the criminal legal system. Discrimination is rampant and even an arrest can be used as ground for denial. At Pioneer, we offer transitional and permanent housing options to provide access for people who would otherwise be at high risk of homelessness, due largely to having a record.

In addition to being a housing provider, our supportive housing team helped 89% of the people they worked with transition from treatment into access safe, affordable housing.

Transitional housing residents secured permanent housing

TRANSFORMING LIVES ACROSS THE STATE

In 2023, we served 11,785* individuals in counties across Washington state.

*Unduplicated count – some individuals have been served in more than one program.

TRANSFORMING LIVES ACROSS THE STATE

In 2023, we served 11,785* individuals in counties across Washington state.

*Unduplicated count – some individuals have been served in more than one program.

Building stamina takes commitment

Treatment

Job-Readiness Training

Residential Reentry

Housing

TRANSFORMING LIVES ACROSS THE STATE

In 2023, we served 11,785* individuals in counties across Washington state.

TRANSFORMING LIVES ACROSS THE STATE

In 2023, we served 11,785* individuals in counties across Washington state.​

In 2023, we served 11,785* individuals in counties across Washington state.